{"id":18326,"date":"2018-10-09T22:56:57","date_gmt":"2018-10-09T20:56:57","guid":{"rendered":"https:\/\/www.ingartek.com\/produktuak\/zendesk-adapt\/"},"modified":"2025-01-02T10:48:39","modified_gmt":"2025-01-02T09:48:39","slug":"zendesk-adapt","status":"publish","type":"page","link":"https:\/\/www.ingartek.com\/eu\/produktuak\/zendesk-adapt\/","title":{"rendered":"Zendesk Adapt"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; padding_top=&#8221;30&#8243;][vc_column][vc_column_text]Zendesk Adaptekin <strong><em>g<\/em><em>arraio-erabiltzaileen arreta kudeatzen laguntzen dugu<\/em><\/strong>, plataformen integrazioa eta eragiketen trazabilitatea errazten dituzten tresnak erabiltzearen bidez.[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<\/p>\n<h2><span style=\"letter-spacing: 1px;\">Deskribapena:<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text]Zendesk Adapt komunikazio-tresna bat da, eta kanal anitzeko sistema baten bidez <strong>bezeroei azkarrago erantzuteko<\/strong> informazio guztia igortzen du. Beste IT sistema batzuekin osatzen da, eta txostenen eta metriken bidez produktibitatea eta eraginkortasuna errazten dizkigu. Zendesk Adaptekin bezeroekin eta hornitzaileekin duzun harremana indartu ahal izango duzu, eta bezeroari emandako zerbitzuaren barne-baliabideak optimizatu. Tresna malgua da, eta operadore edo administrazio bakoitzaren beharretara egokitzeko aukera ematen du.[\/vc_column_text][vc_empty_space][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;19901&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221;][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2><span style=\"letter-spacing: 1px;\">Zendesk Adaptekin helburu hauek lortuko dituzu:<\/span><\/h2>\n<p>[\/vc_column_text][vc_empty_space]<div class=\"q_icon_list\"><p style=\"color:#333333;\">Jasotako erreklamazioei erantzuteko denbora % 70 murriztea.<\/p><\/div><div class=\"q_icon_list\"><p style=\"color:#333333;\">Egindako eragiketa guztien trazabilitatea.<\/p><\/div><div class=\"q_icon_list\"><p style=\"color:#333333;\">Garraio publikoko erabiltzaileen asebetetzea areagotzea<\/p><\/div>[vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1647517551598{margin-bottom: 30px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;border-left-color: #eeeeee !important;border-left-style: solid !important;border-right-color: #eeeeee !important;border-right-style: solid !important;border-top-color: #eeeeee !important;border-top-style: solid !important;border-bottom-color: #eeeeee !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner][vc_widget_sidebar sidebar_id=&#8221;Content Bottom&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space][vc_column_text]<\/p>\n<h2>Lotutako proiektuak<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; color=&#8221;#eeeeee&#8221; thickness=&#8221;2&#8243; up=&#8221;15&#8243; down=&#8221;30&#8243;]<div class='projects_holder_outer v4 portfolio_with_space portfolio_standard'>\n        <div class='projects_holder portfolio_main_holder clearfix v4 standard portfolio_full_image portfolio_one_by_one'>\n        \n        <article class='mix portfolio_category_252 default' style=''>\n    \n    \n    \n    \n            <div class=\"item_holder thin_plus_only\">\n\n                    <div class=\"text_holder\">\n        <div class=\"text_holder_outer\">\n            <div class=\"text_holder_inner\">\n                            <span class=\"thin_plus_only_icon\">+<\/span>\n                        <\/div>\n        <\/div>\n    <\/div>\n\n                                    <a itemprop=\"url\" class=\"portfolio_link_class\" title=\"SAE delakoaren datuen ikuskaritza\" href=\"https:\/\/www.ingartek.com\/eu\/proyecto\/auditoria-de-los-datos-del-sae\/\"><\/a>\n                \n                <div style=\"\" class=\"portfolio_shader\"><\/div>\n                <div class=\"image_holder\">\n                    \n<span class='image'><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.ingartek.com\/wp-content\/uploads\/2019\/02\/proyecto-auditoria-datos-SAES.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"Auditor\u00eda de los datos del SAE\" srcset=\"https:\/\/www.ingartek.com\/wp-content\/uploads\/2019\/02\/proyecto-auditoria-datos-SAES.jpg 600w, https:\/\/www.ingartek.com\/wp-content\/uploads\/2019\/02\/proyecto-auditoria-datos-SAES-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" title=\"\"><\/span>                <\/div>\n            <\/div>\n\n                <div class='portfolio_description ' >\n\n        \n    <h5 itemprop=\"name\" class=\"portfolio_title entry_title\"><a itemprop=\"url\" href=\"https:\/\/www.ingartek.com\/eu\/proyecto\/auditoria-de-los-datos-del-sae\/\"  target=\"_self\"> SAE delakoaren datuen ikuskaritza<\/a><\/h5>\n\n\n        \n            <span class=\"project_category\"  >\n    Garraio-zerbitzuen ikuskapenak    <\/span>\n\n    <\/div>\n\n        \n<\/article>\n<article class='mix portfolio_category_253 default' style=''>\n    \n    \n    \n    \n            <div class=\"item_holder thin_plus_only\">\n\n                    <div class=\"text_holder\">\n        <div class=\"text_holder_outer\">\n            <div class=\"text_holder_inner\">\n                            <span class=\"thin_plus_only_icon\">+<\/span>\n                        <\/div>\n        <\/div>\n    <\/div>\n\n                                    <a itemprop=\"url\" class=\"portfolio_link_class\" title=\"Zendesk Bizkaiko garraio publikoko sistemaren HAB integraletan kudeaketa integraturako\" href=\"https:\/\/www.ingartek.com\/eu\/proyecto\/zendesk-para-la-gestion-integrada-en-las-oacs-integrales-del-sistema-de-transporte-publico-de-bizkaia\/\"><\/a>\n                \n                <div style=\"\" class=\"portfolio_shader\"><\/div>\n                <div class=\"image_holder\">\n                    \n<span class='image'><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"267\" src=\"https:\/\/www.ingartek.com\/wp-content\/uploads\/2019\/02\/Zendesk-para-gestion-integrada-OACs.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"Zendesk para la gestio\u0301n integrada en las OAC&#039;s\" srcset=\"https:\/\/www.ingartek.com\/wp-content\/uploads\/2019\/02\/Zendesk-para-gestion-integrada-OACs.jpg 400w, https:\/\/www.ingartek.com\/wp-content\/uploads\/2019\/02\/Zendesk-para-gestion-integrada-OACs-300x200.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" title=\"\"><\/span>                <\/div>\n            <\/div>\n\n                <div class='portfolio_description ' >\n\n        \n    <h5 itemprop=\"name\" class=\"portfolio_title entry_title\"><a itemprop=\"url\" href=\"https:\/\/www.ingartek.com\/eu\/proyecto\/zendesk-para-la-gestion-integrada-en-las-oacs-integrales-del-sistema-de-transporte-publico-de-bizkaia\/\"  target=\"_self\"> Zendesk Bizkaiko garraio publikoko sistemaren HAB integraletan kudeaketa integraturako<\/a><\/h5>\n\n\n        \n            <span class=\"project_category\"  >\n    Laguntza teknikoa eta garapen teknologikoa    <\/span>\n\n    <\/div>\n\n        \n<\/article>\n<article class='mix portfolio_category_253 default' style=''>\n    \n    \n    \n    \n            <div class=\"item_holder thin_plus_only\">\n\n                    <div class=\"text_holder\">\n        <div class=\"text_holder_outer\">\n            <div class=\"text_holder_inner\">\n                            <span class=\"thin_plus_only_icon\">+<\/span>\n                        <\/div>\n        <\/div>\n    <\/div>\n\n                                    <a itemprop=\"url\" class=\"portfolio_link_class\" title=\"Zendesk-ak jarri dira Lurraldebusen operadoreetan\" href=\"https:\/\/www.ingartek.com\/eu\/proyecto\/implantacion-de-zendesk-en-los-operadores-de-lurraldebus\/\"><\/a>\n                \n                <div style=\"\" class=\"portfolio_shader\"><\/div>\n                <div class=\"image_holder\">\n                    \n<span class='image'><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.ingartek.com\/wp-content\/uploads\/2018\/10\/implantacion-de-zendesk-en-los-operadores-de-lurraldebus.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"Implantaci\u00f3n de Zendesk en los operadores de Lurraldebus\" srcset=\"https:\/\/www.ingartek.com\/wp-content\/uploads\/2018\/10\/implantacion-de-zendesk-en-los-operadores-de-lurraldebus.jpg 600w, https:\/\/www.ingartek.com\/wp-content\/uploads\/2018\/10\/implantacion-de-zendesk-en-los-operadores-de-lurraldebus-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" title=\"\"><\/span>                <\/div>\n            <\/div>\n\n                <div class='portfolio_description ' >\n\n        \n    <h5 itemprop=\"name\" class=\"portfolio_title entry_title\"><a itemprop=\"url\" href=\"https:\/\/www.ingartek.com\/eu\/proyecto\/implantacion-de-zendesk-en-los-operadores-de-lurraldebus\/\"  target=\"_self\"> Zendesk-ak jarri dira Lurraldebusen operadoreetan<\/a><\/h5>\n\n\n        \n            <span class=\"project_category\"  >\n    Laguntza teknikoa eta garapen teknologikoa    <\/span>\n\n    <\/div>\n\n        \n<\/article>\n        <div class='filler'><\/div>\n            <div class='filler'><\/div>\n            <div class='filler'><\/div>\n            <div class='filler'><\/div>\n        <\/div>\n\n    \n    <\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; background_color=&#8221;#eaeaea&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space][vc_column_text]<\/p>\n<h2>Ezagutzaren bloga<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;normal&#8221; color=&#8221;#ffffff&#8221; thickness=&#8221;2&#8243; up=&#8221;15&#8243; down=&#8221;30&#8243;]<div class='q_masonry_blog'><div class=\"q_masonry_blog_grid_sizer\"><\/div><div class=\"q_masonry_blog_grid_gutter\"><\/div><article class=\"post-21164 post type-post status-publish format-standard has-post-thumbnail hentry category-ezagutzaren-bloga category-laguntza-teknikoa-eta-garapen-teknologikoa category-zendesk-adapt-produktua tag-bezeroa tag-bezeroen-arreta tag-erabiltzailea tag-erabiltzaileak tag-garraio-publikoa tag-garraioa tag-helpdesk-eu tag-kudeaketa tag-kudeaketa-sistema-adimendunak tag-pertsonen-garraioa tag-sistemas-de-gestion-inteligentes-eu tag-zendesk-eu\"><div class=\"q_masonry_blog_post_image\"><a itemprop=\"url\" href=\"https:\/\/www.ingartek.com\/eu\/bezeroarentzako-arreta-garraioan-elementu-bereizgarria\/\" target=\"_self\"><img decoding=\"async\" itemprop=\"image\" src=\"https:\/\/www.ingartek.com\/wp-content\/uploads\/2019\/07\/ingartek-consulting-post.jpg\" alt=\"Ingartek Consulting - Inteligencia en Movimiento\" title=\"\"><\/a><\/div><div class=\"q_masonry_blog_post_text\"><h3 itemprop=\"name\" class=\"q_masonry_blog_title entry_title\"><a itemprop=\"url\" href=\"https:\/\/www.ingartek.com\/eu\/bezeroarentzako-arreta-garraioan-elementu-bereizgarria\/\">Bezeroarentzako arreta garraioan: elementu bereizgarria<\/a><\/h3><p itemprop=\"description\" class=\"q_masonry_blog_excerpt\">Organizazio, marka, konpainia, erakunde eta abarrek merkatuetan duten posizionamendu &#8220;ona&#8221; oso lotuta dago eskaintzen dituzten p...<\/p><div class=\"q_masonry_blog_post_info\"><\/div><\/div><\/article><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; padding_top=&#8221;30&#8243;][vc_column][vc_column_text]Zendesk Adaptekin garraio-erabiltzaileen arreta kudeatzen laguntzen dugu, plataformen integrazioa eta eragiketen trazabilitatea errazten dituzten tresnak erabiltzearen bidez.[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text] Deskribapena: [\/vc_column_text][vc_column_text]Zendesk Adapt komunikazio-tresna bat da, eta kanal anitzeko sistema baten bidez bezeroei&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":18243,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-18326","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ingartek.com\/eu\/wp-json\/wp\/v2\/pages\/18326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ingartek.com\/eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ingartek.com\/eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ingartek.com\/eu\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ingartek.com\/eu\/wp-json\/wp\/v2\/comments?post=18326"}],"version-history":[{"count":0,"href":"https:\/\/www.ingartek.com\/eu\/wp-json\/wp\/v2\/pages\/18326\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ingartek.com\/eu\/wp-json\/wp\/v2\/pages\/18243"}],"wp:attachment":[{"href":"https:\/\/www.ingartek.com\/eu\/wp-json\/wp\/v2\/media?parent=18326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}