{"id":16329,"date":"2018-06-04T11:54:36","date_gmt":"2018-06-04T09:54:36","guid":{"rendered":"https:\/\/www.ingartek.com\/?page_id=16329"},"modified":"2025-01-02T10:46:35","modified_gmt":"2025-01-02T09:46:35","slug":"zendesk-adapt-gestion-de-la-atencion-de-usuarios-de-transporte","status":"publish","type":"page","link":"https:\/\/www.ingartek.com\/es\/productos\/zendesk-adapt-gestion-de-la-atencion-de-usuarios-de-transporte\/","title":{"rendered":"Zendesk Adapt"},"content":{"rendered":"

[vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb padding_top=\u00bb30″][vc_column css=\u00bb.vc_custom_1727360588828{padding-right: 40px !important;}\u00bb][vc_column_text]Con Zendesk Adapt facilitamos la gesti\u00f3n de la atenci\u00f3n de usuarios de transporte<\/strong><\/em> mediante herramientas que faciliten la integraci\u00f3n de plataformas y la trazabilidad de las operaciones.[\/vc_column_text][vc_empty_space height=\u00bb15px\u00bb][vc_column_text]<\/p>\n

Descripci\u00f3n:<\/span><\/h2>\n

[\/vc_column_text][vc_column_text]Zendesk Adapt es una herramienta de comunicaci\u00f3n que lanza toda la informaci\u00f3n necesaria mediante un sistema multicanal que permite reducir el tiempo de respuesta hacia los clientes<\/strong>. Se integra con otros sistemas IT ofreciendo productividad y eficiencia mediante informes y m\u00e9tricas. Con Zendesk Adapt podr\u00e1s reforzar tu relaci\u00f3n con los clientes y proveedores, optimizando los recursos internos de servicio a cliente. Es una herramienta flexible y personalizable a las necesidades de cada operador o administraci\u00f3n.[\/vc_column_text][vc_empty_space][vc_row_inner row_type=\u00bbrow\u00bb type=\u00bbfull_width\u00bb text_align=\u00bbleft\u00bb css_animation=\u00bb\u00bb][vc_column_inner width=\u00bb1\/2″][vc_single_image image=\u00bb19900″ img_size=\u00bbfull\u00bb qode_css_animation=\u00bb\u00bb][vc_empty_space][\/vc_column_inner][vc_column_inner width=\u00bb1\/2″][vc_column_text]<\/p>\n

Con Zendesk Adapt conseguir\u00e1s:<\/span><\/h2>\n

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Mejora de la satisfacci\u00f3n de las personas usuarias de transporte p\u00fablico<\/p><\/div>

70% de disminuci\u00f3n del tiempo de respuesta a las reclamaciones recibidas.<\/p><\/div>

Trazabilidad completa de todas las operaciones realizadas.<\/p><\/div>[vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=\u00bbrow\u00bb type=\u00bbfull_width\u00bb text_align=\u00bbleft\u00bb css_animation=\u00bb\u00bb css=\u00bb.vc_custom_1647516145462{margin-bottom: 30px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-bottom: 30px !important;border-left-color: #eeeeee !important;border-left-style: solid !important;border-right-color: #eeeeee !important;border-right-style: solid !important;border-top-color: #eeeeee !important;border-top-style: solid !important;border-bottom-color: #eeeeee !important;border-bottom-style: solid !important;}\u00bb][vc_column_inner][vc_widget_sidebar sidebar_id=\u00bbContent Bottom\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb][vc_column][vc_empty_space][vc_column_text]<\/p>\n

Proyectos relacionados<\/h2>\n

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Zendesk corporativo para el grupo pesa<\/a><\/h3>\n\n\n \n \n <\/div>\n\n \n<\/article>\n
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Auditor\u00eda de los datos del SAE<\/a><\/h3>\n\n\n \n \n <\/div>\n\n \n<\/article>\n
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Zendesk para la gesti\u00f3n integrada en las OAC’s integrales del sistema de transporte p\u00fablico de Bizkaia<\/a><\/h3>\n\n\n \n \n <\/div>\n\n \n<\/article>\n
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Implantaci\u00f3n de Zendesk en los operadores de Lurraldebus<\/a><\/h3>\n\n\n \n \n <\/div>\n\n \n<\/article>\n
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Blog del conocimiento<\/h2>\n

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Webinar: Zendesk: c\u00f3mo mejorar la atenci\u00f3n al usuario con soluciones digitales<\/a><\/h3>

En este webinar compartido entre Ingartek y Zendesk, exploramos c\u00f3mo mejorar la atenci\u00f3n al usuario a trav\u00e9s de herra...<\/p>

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\"Ingartek<\/a><\/div>

La atenci\u00f3n al cliente en el transporte: Elemento diferenciador<\/a><\/h3>

El \u201cbuen\u201d posicionamiento en los mercados de las distintas organizaciones, marcas, compa\u00f1\u00edas, instituciones…...<\/p>

<\/div><\/div><\/article><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb z_index=\u00bb\u00bb padding_top=\u00bb30″][vc_column css=\u00bb.vc_custom_1727360588828{padding-right: 40px !important;}\u00bb][vc_column_text]Con Zendesk Adapt facilitamos la gesti\u00f3n de la atenci\u00f3n de usuarios de transporte mediante herramientas que faciliten la integraci\u00f3n de plataformas y la trazabilidad de las operaciones.[\/vc_column_text][vc_empty_space height=\u00bb15px\u00bb][vc_column_text]…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":17337,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-16329","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ingartek.com\/es\/wp-json\/wp\/v2\/pages\/16329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ingartek.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ingartek.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ingartek.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ingartek.com\/es\/wp-json\/wp\/v2\/comments?post=16329"}],"version-history":[{"count":0,"href":"https:\/\/www.ingartek.com\/es\/wp-json\/wp\/v2\/pages\/16329\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ingartek.com\/es\/wp-json\/wp\/v2\/pages\/17337"}],"wp:attachment":[{"href":"https:\/\/www.ingartek.com\/es\/wp-json\/wp\/v2\/media?parent=16329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}